Privacy Policy - Edellin.ca

Edellin Home Services Inc. – Privacy Policy

At Edellin Home Services Inc. (hereinafter referred to as “Edellin"), we understand and respect the importance of your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you use our home appliance repair services.

1. Information We Collect:

1.1 Personal Information: We may collect personal information such as your name, contact details, address, and payment information when you schedule an appointment for home appliance repair services.

1.2 Service Information: To provide efficient and effective home appliance repair services, we may collect information about the appliance in need of repair, its model, and any relevant details related to the service request.

1.3 Communication Data: We may collect information related to our communication with you, including emails, phone calls, and any other correspondence.

2. How We Use Your Information:

2.1 Service Delivery: We use your personal and service information to schedule appointments, dispatch technicians, and provide the home appliance repair services you request.

2.2 Communication: We may use your contact information to communicate with you regarding your service request, appointment reminders, and updates about our services.

2.3 Payment Processing: Your payment information is used solely for the purpose of processing payments for the services provided.

3. Information Sharing and Disclosure:

3.1 Third-Party Service Providers: We may share your information with trusted third-party service providers, such as payment processors and suppliers of replacement parts, to facilitate the provision of our services.

3.2 Legal Compliance: We may disclose your information to comply with legal obligations, respond to lawful requests, or protect our rights, property, and safety.

4. Security: Edellin employs reasonable and industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction.

5. Your Rights: You have the right to access, correct, or delete your personal information held by Edellin. To exercise these rights or if you have any privacy-related concerns, please contact us using the contact details provided below.

6. Changes to the Privacy Policy: Edellin reserves the right to update and modify this Privacy Policy periodically. Any changes will be effective upon posting the revised policy on our website. We encourage you to review this Privacy Policy regularly.

7. Contact Us: If you have any questions, concerns, or requests related to your privacy, please contact us at Support@edellin.ca.

By using Edellin’s home appliance repair services, you signify your acceptance of this Privacy Policy.